Case Study: Organisational Effectiveness
Case Study: Organisational Effectiveness
Business Challenge: How do we prepare managers and employees for organisational change?
In order to maintain its leadership position in a competitive marketplace, a global office furniture manufacturer needed a nimble, fully engaged workforce to facilitate a large-scale change strategy for more streamlined manufacturing, technology, and people processes.
Right Management was hired to develop a programme to help managers and employees understand the changes and be positioned for success in a company with new talent requirements and expectations. We designed a two-tiered solution that dealt with managers and employees separately, based on their different needs. We helped managers develop essential change leadership skills and learn to manage career decision conversations with their direct reports.
We also worked with employees to assist them in successfully navigating change and managing their careers, leveraging our workshops, coaching, and redeployment or transition services as needed. Surveys conducted before and after the programme was introduced found a 60% increase in the number of managers who feel ready to lead change; an 80% increase in the number of employees who are confident in their ability to adapt to change and increase their personal effectiveness during that time.